{"id":39002,"date":"2025-05-16T08:16:52","date_gmt":"2025-05-16T13:16:52","guid":{"rendered":"https:\/\/swopehealth.org\/?p=39002"},"modified":"2025-05-16T08:22:42","modified_gmt":"2025-05-16T13:22:42","slug":"swope-health-alumni-series-meet-sonja-bachus","status":"publish","type":"post","link":"https:\/\/swopehealth.org\/swope-health-alumni-series-meet-sonja-bachus\/","title":{"rendered":"Swope Health Alumni Series: Meet Sonja Bachus"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"39002\" class=\"elementor elementor-39002\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5575ca2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5575ca2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2b91a6e\" data-id=\"2b91a6e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fdee399 elementor-widget elementor-widget-image\" data-id=\"fdee399\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"325\" height=\"337\" src=\"https:\/\/swopehealth.org\/wp-content\/uploads\/2025\/05\/Sonja.jpg\" class=\"attachment-large size-large wp-image-39004\" alt=\"\" srcset=\"https:\/\/swopehealth.org\/wp-content\/uploads\/2025\/05\/Sonja.jpg 325w, https:\/\/swopehealth.org\/wp-content\/uploads\/2025\/05\/Sonja-289x300.jpg 289w\" sizes=\"(max-width: 325px) 100vw, 325px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-41309cc\" data-id=\"41309cc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-af370e2 elementor-widget elementor-widget-text-editor\" data-id=\"af370e2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Sonja Bachus has a passion for serving the community, and that\u2019s exactly what she\u2019s done over the last two-plus decades in the health care field. The newly appointed Chief Experience Officer of the National Association of Community Health Centers (NACHC) has worked her way up in the industry, which includes being the CEO of two separate health organizations. This long, impactful journey started at Swope Health.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6d0cb4f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6d0cb4f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9dc6c35\" data-id=\"9dc6c35\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0f712d5 elementor-widget elementor-widget-text-editor\" data-id=\"0f712d5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>The start of her second career<\/strong><\/p><p>Bachus didn\u2019t always work in the healthcare field. She started off in banking, mortgage servicing, and mortgage financing with a position in Memphis, Tennessee. She eventually returned home to Kansas City for another mortgage company.<\/p><p>\u201cAs the mortgage business continued to change, and reached a boiling point, I thought it was a good time to make a change,\u201d Bachus said. \u201cI started off in healthcare with a staffing agency, then I took on a special project with Swope Health.\u201d<\/p><p>Bachus came to Swope Health in 2003 in what she thought would be a short-term contractor position with Human Resources \u2013 but stayed eight years.<\/p><p>\u201cIt was the first time that I saw behavioral health, physical health, dental care, and optometry all in the same location,\u201d she said. \u201cThe longer I stayed at Swope Health doing special projects, the more embedded my heart got into the work it did.\u201d<\/p><p>Eventually, Bachus became the project coordinator for Jimmy Brown, who was Swope Health\u2019s vice president of operations at the time.<\/p><p>\u201cI learned about healthcare operations when I worked as a project coordinator. I was also responsible for service excellence, bringing the patient\u2019s voice forward, handling complaints, and things like that,\u201d she said.<\/p><p>In 2006, she was promoted to assistant administrator. Eventually, Bachus transitioned into Electronic Medical Record (EMR) implementation trainer, then service line administrator. She wore many hats.<\/p><p>\u201cI\u2019m inquisitive and willing to help anywhere. If we were stuck and didn&#8217;t have coverage at the front desk, I would jump in and handle it,\u201d Bachus said. \u201cIt humbles you to see operations through a different lens and take the voice of those team members to the leadership table.\u201d<\/p><p><strong>Expanding her career<\/strong><\/p><p>Bachus never intended to leave Swope Health. However, she felt the need to serve in different ways \u2013 particularly around EMR work.<\/p><p>\u201cI thought I would retire from Swope Health but believe everyone has a call to serve in different ways in our lives. EMR implementation and optimization and how we bring people together piqued my interest, which is what took me to HCA Healthcare,\u201d she said.<\/p><p>After two years at HCA, Bachus branched out to the West Coast. She accepted the role of assistant director at the Institute of Clinical Orthopedics and Neurosciences in Palm Springs, California. Soon after, Jimmy Brown \u2013 who was Bachus\u2019 supervisor at Swope Health \u2013 had become the CEO at HealthNet in Indianapolis, Indiana, and told her about a Deputy Chief Operating Officer opening. She applied for and was offered the role, which she accepted.<\/p><p>\u201cI wanted to be at the executive table when I came back to the Midwest, and this role checked all the boxes for me,\u201d Bachus said. \u201cI loved the two hospital systems, but I also have a passion for community health, and working in hospital systems solidified that for me.\u201d<\/p><p><strong>Becoming a CEO<\/strong><\/p><p>In 2017, Bachus became Chief Operating Officer at HealthNet. Two years later, she heard about a Chief Executive Officer opening in Brandywine, Maryland, and took a leap.<\/p><p>\u201cEvery CEO has their first time as a CEO unless they start a company, so I decided to try,\u201d she said. \u201cSince I had varied experience and led a large portion of a mid-sized health center at HealthNet, I was in a good position to take over that role.\u201d<\/p><p>Bachus became a first-time CEO for Greater Baden Medical Services, where she served for more than three years. Following a long absence from her home state, she returned to Kansas in 2022 when she accepted a CEO position at the Community Care Network of Kansas.<\/p><p>\u201cIn 2019, I moved to Maryland in April, my mother was diagnosed with terminal cancer in September, and she passed away in December. There was this ache in my heart to return home to be closer to my family,\u201d Bachus said.<\/p><p><strong>Her impact at NACHC<\/strong><\/p><p>Following five years of CEO experience, Bachus was recruited to NACHC \u2013 which advocates, trains, and funds health centers across the nation. She started as senior vice president last December before being promoted to CXO in April.<\/p><p>\u201cEven though you&#8217;re not touching lives directly, you\u2019re indirectly touching the lives of millions of people. It puts another level and layer of responsibility when you recognize that everything you do influences 1,496 health centers and 32.5 million patients,\u201d she said.<\/p><p>Over the last 13 years, Bachus has made a large impact working at six different health organizations. Still, she watched Swope Health from afar throughout her career and considered it as the gold standard on how she judges health centers.<\/p><p>\u201cSwope Health has always been a leader at meeting the needs of community. They do it differently and take ideas that are talked about and make them into a reality,\u201d she said. \u201cThey\u2019ve always had forward thinking about what&#8217;s next, how they can better serve the community, and set a standard.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Sonja Bachus has a passion for serving the community, and that\u2019s exactly what she\u2019s done over the last two-plus decades in the health care field. The newly appointed Chief Experience Officer of the National Association of Community Health Centers (NACHC) has worked her way up in the industry, which includes being the CEO of two &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/swopehealth.org\/swope-health-alumni-series-meet-sonja-bachus\/\"> <span class=\"screen-reader-text\">Swope Health Alumni Series: Meet Sonja Bachus<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":85,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"categories":[148,149],"tags":[],"class_list":["post-39002","post","type-post","status-publish","format-standard","hentry","category-general","category-community"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Swope Health Alumni Series: Meet Sonja Bachus - Swope Health<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/swopehealth.org\/swope-health-alumni-series-meet-sonja-bachus\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Swope Health Alumni Series: Meet Sonja Bachus - Swope Health\" \/>\n<meta property=\"og:description\" content=\"Sonja Bachus has a passion for serving the community, and that\u2019s exactly what she\u2019s done over the last two-plus decades in the health care field. 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